| Draft Two SFTMS Standard |
| 01 March 2010 | |
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Page 9 sur 11
7. Managing and Monitoring a Sustainable Fair Trade Management System
7.1 Monitoring, Performance Indicators and Internal audit7.1.1 Monitoring, Performance Indicators and Internal Audit The Organisation shall develop a system to monitor and evaluate its achievements against targets on a periodic basis. Meaningful Key Performance Indicators shall be identified and used. 7.1.2. The Organisation shall develop an annual internal audit plan which must be supported by adequate resources. Internal audits shall be undertaken at least annually. The frequency must reflect the risk of the activities involved. The Organisation shall also audit a representative sample of its supply chain on an annual basis. 7.2 continuous Improvement of Fair Trade Management practices The Organisation shall have a procedure in place to identify and correct failures in compliance with system requirements, achievement of targets and objectives and daily working practices. Non-conformities may provide opportunities for improvement and for appropriate changes to procedures. Corrective and preventive actions must be recorded and reviewed by management at appropriate intervals to support continual improvement. 7.3 Feedback from Workers, Producers, and their stakeholders in the supply chain The Organisation shall have a procedure in place to obtain feedback at least once per year from all significant stakeholders. The results shall be considered in the management reviews and provide inputs to the continuous improvement process. © WFTO March 2009
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